Help Center

Important Information
Baggage Information
Everything you need to know about luggage size and weight limits.
Check-in Information
All you need to know about our check-in process.
Travel Documents
Check entry requirements for your destination.
Rebooking & Cancellation
More information about rebooking & cancellation rules.
Accessible Travel
Important information for passengers with reduced mobility.
About our Loyalty Program
Ready to embark on your loyalty journey?
Invoices
Get your corporate and personal invoices.
FAQs
Couldn't find what you were looking for?
Call us!
Can't find what you need? We're here to help.
*Costs may apply depending on the regular landline rates of your service provider.